Terms and Conditions

Welcome to deepbluenortheast.co.uk, operated by Deep Blue North East Ltd, a company registered in England and Wales.

By accessing or using our website and purchasing our products, you agree to the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

• You agree to use this website only for lawful purposes.
   
• You must not use our site to transmit or post any content that is offensive, threatening, defamatory, obscene, or otherwise unlawful.
   
• We reserve the right to suspend or terminate access to our website or services for any user who violates these terms.
   

• All corals and marine life are subject to availability. We reserve the right to limit or cancel orders at our discretion.
   
• Images and descriptions of products are for illustrative purposes only. Coral colouration may vary due to lighting, shipping stress, and aquarium conditions.
   
• Orders will be confirmed via email and dispatched according to our shipping schedule and livestock welfare standards.
   

• Orders are typically shipped Monday to Thursday using a next-day delivery service to minimise transit time.
   
• We cannot be held responsible for delivery delays caused by courier issues, incorrect address details, or extreme weather.
   

• Due to the nature of live coral sales, our return and refund policy is outlined separately below. Please review it carefully.
   

• We aim to keep product listings, care guides, and website information accurate. However, we do not guarantee that all content is error-free or up to date.
   
• We shall not be liable for any loss or damage arising from use of our products or reliance on information provided on the site.
   

• All content on this website (text, images, logos, graphics, etc.) is the property of Deep Blue North East Ltd and is protected by copyright laws.
   
• You may not copy, reuse, or distribute any content without our written permission.
   

• We reserve the right to disable or delete user accounts if we believe these terms have been violated.
   

• We may update our Terms and Conditions from time to time. The latest version will always be available on this page.
   

If you have any questions about these terms, please contact us at:

Email: admin@deepbluenortheast.co.uk